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Does Morningwood Coffee really cause male erections?
How do I become a distributor of Morningwood products?
How do I make payment for my order?
What shipping carriers do you use?
How long will it take to receive my order?
What is your return policy?
What if the product is damaged in delivery?
What if the product is defective?
Does Morningwood Coffee really cause male erections?
Hmm, well, not that we are aware. But if it happens to you, we'd love to hear about it. Just buy
the coffee because it's funny, ok?
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How do I become a distributor of Morningwood products?
We are always seeking dedicated individuals and companies to carry our
products. Please contact us for
more information about our wholesale distribution program.
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How do I make payment for my order?
We accept Visa, Mastercard, American Express and Discover cards through this website. Sorry, we
do not accept COD, cash or checks at this time.
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What shipping carriers do you use?
We currently offer ground shipping only, United Parcel Service (UPS).
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How long will it take to receive my order?
Orders are processed each day between Monday and Friday, normally on a one-day lag. Ground shipping
usually takes 3-4 days depending on the delivery address, for a grand total of 4-5 business days from the time
your order is received. Please note that larger orders may take a bit longer to process.
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What is your return policy?
We offer a 10-day no-hassle return policy. If you are not fully satisfied with one of our products, simply return it for a
refund. The returned product will not be accepted if it appears to have been used or is not in good condition. If
accepted, items returned are subject to a 15% restocking fee. Return shipping fees are the responsibility
of the customer.
If you find it necessary to return an item to us for replacement or refund, please contact
our customer service department to request a Return Goods Authorization Number (RGA#), repackage the product, and mail
it to BlackFin Media, Inc. 501 Cambridge Street, Suite 101 Cambridge, MA 02141. Please clearly write the RGA# on the box,
and include a copy of your sales order and packing slip inside the box. You must call for an RGA# before sending any item
back to BlackFin Media, Inc. No packages will be accepted without an RGA# on the outside of the box.
All merchandise must be in excellent condition, must be in the original manufacturer's labeled packaging, must
be enclosed within a shipping carton, and must include all original packaging material. Merchandise
returned without authorization will be refused, and the carrier will charge you freight in both directions
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What if the product is damaged in delivery?
For your protection, do not sign for any product until you inspect the package for
damage. Our experienced shipping department makes every effort to prevent shipping
damage. In the event a product is received damaged or merchandise is missing, please
keep the original shipping carton and take the following important steps:
Quickly contact your local UPS office for
a Damage Inspection report. Request that UPS return the merchandise to us. Please do not return the
merchandise yourself, as this may delay your reorder or credit. Contact
our customer service department with the Damage Call Tag number issued to you by UPS,
and we'll arrange for a reorder or will issue you a credit.
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What if the product is defective?
In the event you receive a defective product, please contact
our customer service department. Please include your order number, as well as a detailed descripton
of the damaged item(s).
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